FAQ
Frequently asked questions
Answers to the questions we hear most.
Do I need an appointment?
It's best: booking online or by phone saves a spot for your car. For an emergency, give us a call.
How does the online estimate work?
You describe the problem in your own words and an estimate is prepared right away from your description and your vehicle. The mechanic confirms the price after seeing the car, before starting any work.
What if you find something else during the repair?
You get a link with photos, how urgent each item is and its price. You approve what you want; nothing else is done without your OK.
How do I move or cancel my appointment?
Use the link you got by text or email when you booked. You can move or cancel up to 60 minutes before your time. After that, give us a call.
How will I know when my car is ready?
Your appointment's tracking page (the link in your confirmation text) shows where your car is at.
What payment methods do you accept?
Credit cards (tap to pay), debit and cash. Your invoice is sent to you by text or email.
Are my repairs guaranteed?
Repairs are warranted for 3 months or 5,000 km, whichever comes first, under Quebec's Consumer Protection Act.
When do I need my winter tires on?
In Quebec, winter tires are required from December 1 to March 15. Book early: fall spots go fast.
Do you speak French?
Yes, we serve you in French or English. The site, texts and invoices are in the language you choose.
Ready to book?
Two minutes online, or a call if you prefer.